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Need help with your transcript order?

The best first step is to log into your Parchment account, then visit the Parchment Help Center, where you can find answers to frequently asked questions and articles to support your needs.

You can also engage with ParchieBot, our intelligent chat function designed to answer your questions and provide order information.

From the Parchment Help Center, you can submit a web case for support or contact a Learner Support Representative for assistance. The Support Team is available M-F, 8 a.m.–8 p.m. ET.

The cost is $7 per transcript, with an additional surcharge for express delivery of paper transcripts.

Please note that the name that prints on your transcript will be the name under which you attended Allegheny, unless you have provided us with documentation of a legal name change since then. If you have questions about this or are not certain if your name has been updated in our system, please email the Office of the Registrar (registrar@allegheny.edu), or call 814-332-2357.

Orders for electronic delivery of transcripts are generally processed within one business day. Orders for paper transcripts may require up to three business days for processing. Transcript orders are not processed on weekends or holidays.

Please note that we cannot fax transcripts; Federal privacy law requires us to protect the confidentiality of transcripts, and transmission by fax is not secure.